Help customers produce and deliver urgent orders
Background:
In the winter of 2020, the Chinese New Year is approaching, workers are about to start their holidays, and factories are about to stop production. At this time, we received urgent orders from customers, and their inventory began to run out, and the goods needed to be produced and shipped urgently.
Event process:
1. After we received this message from the customer, we urgently began to discuss and demonstrate, and finally determined that the production and delivery could be completed within 1 week.
2. Related preparations
1) We urgently start to prepare packaging and raw materials
2) Centralize relevant personnel to arrange production plan
3) Start booking class at the same time
4) Contact logistics in advance
3. Emergency
We got the shipping space one day earlier than expected, which means that in the current situation, we need to finish production again 1 day earlier.
After confirming this space, we immediately organized all the staff of the whole factory to participate, and all the office staff rushed to the workshop to carry out packing work and catch up with the shipping schedule. Everything went according to plan.
Result:
In the end, with the efforts of all staff and the cooperation of multiple departments, we successfully caught up with the shipping space, met the requirements of customers, and established a more stable and trustworthy cooperative relationship.